Raja Baje Privacy Policy – How your information is kept secure

When you register and use Raja Baje's services, we collect certain necessary information. Without it, we cannot provide you with a secure, personalised experience. We only collect what is genuinely needed.

The information we collect falls into three categories:

• Registration Information: Your full name, mobile number, date of birth, and email address.
• Identity Verification Details: Your National ID (NID) number, passport or birth certificate copy, and a selfie – collected during the KYC process prior to your first withdrawal.
• Financial Information: Your bKash, Nagad, or Rocket mobile number, and bank account details (if you use bank transfer).
• Usage Data: Login timestamps, device type, IP address, browser type, and a log of pages visited on the site.
• Gaming Information: Your betting history, win/loss records, and favourite games.

Raja Baje uses collected data solely for specified purposes. We never use your information for unnecessary purposes or to sell advertising.

We may also send you important notices, transaction confirmations, and (if you have opted in) promotional offers via email or SMS. You can opt out of promotional messages at any time.

Short answer: No. Raja Baje never sells your personal data to third parties or shares it for advertising purposes.

However, limited information may be shared in the following cases:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Game Software Providers: Only the minimum information needed to play (typically just a user ID).
• Technology Service Providers: Those who manage the technical operation of the site have limited access to data and are bound by confidentiality agreements.
• Legal Grounds: We may be required to disclose information in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with relevant authorities in connection with investigations into money laundering or fraud.

Raja Baje's website uses cookies. Cookies are small text files stored in your browser that help enhance your browsing experience.

The cookies we use:

• Essential Cookies: Maintaining login sessions and storing security tokens – the site cannot function properly without these.
• Performance Cookies: To understand which pages are visited most and where issues arise, so we can improve our service.
• Functional Cookies: To remember your language preference and game settings.
• Analytics Cookies: To analyse site traffic and improve our services.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Raja Baje uses bank-grade security technology to protect your data. Our security infrastructure is on par with that of Bangladesh's leading financial institutions.

• 256-bit SSL Encryption: Every piece of data travelling from your browser to our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for logins and withdrawals.
• Real-Time Fraud Detection: AI-powered systems instantly detect and flag any suspicious activity.
• Data Encryption at Rest: Data stored on our servers is also kept in encrypted form.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Access Controls: Our staff can only access the data necessary for their specific roles.

Raja Baje retains your data only for as long as necessary. All data is kept while your account remains active. Even after account closure, certain data must be retained for a specified period:

• Transaction Records: Up to 5 years after account closure – for legal compliance and dispute resolution.
• KYC Data: Up to 5 years after account closure – in compliance with anti-money laundering regulations.
• Gaming History: Up to 2 years after account closure.
• Communication Records: Support tickets and chat logs for up to 1 year.

After the retention period, data is securely deleted or anonymised so that you can no longer be identified.

You have several important rights regarding your data at Raja Baje. We respect these rights and are committed to helping you exercise them.

Raja Baje's services are strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that data from anyone under 18 has been collected, we will delete it immediately and close the associated account.

If you believe a minor has registered an account on Raja Baje, please contact us immediately. Whether reported by a parent or anyone else, we will act swiftly upon notification.

Raja Baje may update this Privacy Policy from time to time. Changes may arise due to technological developments, legal obligations, or service improvements. For significant changes:

• An SMS will be sent to your registered mobile number.
• Notifications will be sent to your email address.
• A notification will be displayed on the platform the next time you log in.
• The date of the latest update will be shown at the top of this page.

Continued use of the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our privacy team is ready to assist you in Bangla.

Emails are typically responded to within 24 hours. For urgent matters, reach out via live chat for immediate assistance.